DevOps Careers

Technical Support Lead (L2 Operations & DevOps)

The Technical Support Lead (L2) Operations role at Jobicy is designed for experienced professionals in the DevOps field. In this position, the lead will oversee the technical support team, ensuring timely resolution of issues and collaboration with cross-functional teams to enhance service delivery. The candidate will be responsible for troubleshooting, diagnosing, and resolving complex technical problems, as well as providing training and mentorship to junior team members.

Ideal candidates will possess strong knowledge of DevOps tools and methodologies, including CI/CD pipelines, cloud services, and container orchestration. The role requires effective communication skills, as the lead will interact with clients to ensure their needs are met while also strengthening team dynamics. This position offers the chance to work in a fast-paced environment where innovation and creativity are encouraged.

Jobicy is offering a fully remote position based in Romania, making it an attractive opportunity for individuals seeking flexibility in their work arrangement. In addition to a comprehensive benefits package, the role includes competitive compensation that reflects experience and qualifications, alongside opportunities for professional growth within the company.