DevOps Careers

Incident Coordinator – Italian

The Incident Coordinator (Italian) role at Jobicy offers an exciting opportunity for professionals passionate about incident management and customer success in a dynamic environment. This position emphasizes the importance of effective communication in both Italian and English, ensuring that clients receive the highest level of support during incident resolution.

In this role, the Incident Coordinator will be responsible for managing and coordinating incidents to minimize disruptions, working closely with cross-functional teams to identify root causes and implement long-term solutions. Candidates should have a strong grasp of incident management processes, along with the ability to prioritize tasks and liaise with technical teams and stakeholders efficiently.

Preferred qualifications include experience in a related field, familiarity with incident management tools, and a proactive mindset to enhance customer experience. Jobicy promotes a collaborative culture where your ideas and initiatives can significantly impact operational excellence.

The position is fully remote, allowing for flexible working conditions, and offers competitive compensation along with comprehensive benefits, including health insurance, paid time off, and professional development opportunities. This is a great chance for DevOps enthusiasts eager to contribute to a forward-thinking company that values innovation and teamwork.