DevOps Articles

Curated articles, resources, tips and trends from the DevOps World.

Using AI to Augment Customer Service Agents

6 years ago dzone.com

Summary: This is a summary of an article originally published by the source. Read the full original article here →

There is seldom a sector or field that is not undergoing some form of transformation at the moment, many at the behest of a tidal wave of digital technologies that are upending the traditional way of doing things.

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