SLO Adoption at Twitter

5 years ago medium.com

Summary: This is a summary of an article originally published by the source. Read the full original article here →

Click for part 1 of the interview with Brian, Carrie, JP, and Zac to learn more about Twitter’s SRE journey.

Read here for a definition of SLOs and how they transformed Evernote)..

They began to build integrations and solutions for service owners on top of SLOs, such as load-shedding based on SLOs as they provided more useful context than a related metric like CPU throttling.

Every service has a multitude of service dependencies, and thus the latency and success SLOs for all upstream and downstream services must all work together in context of the defined boundary.

While the team is still early in its adoption of SLOs, they’ve already seen the immense potential and value of SLOs in several ways.

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