DevOps Articles

Should Every Incident Get a Retrospective?

At a recent training session, https://jeli.io/ spent a great deal of time covering incident retrospectives and what makes an incident worthy of studying. Are there aspects of an incident that would make you say, ‘We probably shouldn’t bother doing a retrospective on this one?’”

Still, Ben had a good point: We can’t study every incident for several reasons, the foremost being time.

Does your incident retrospective have the potential to cause harm to incident participants, or perhaps even termination?

In over a decade of learning from incidents, I’ve never seen an incident in which the stakes were this high.