DevOps Articles

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Service as Software: How AI Agents Are Transforming SaaS

6 months ago thenewstack.io

Summary: This is a summary of an article originally published by The New Stack. Read the full original article here →

The convergence of generative AI with traditional Software as a Service (SaaS) creates a new paradigm: Service as Software. This evolution transforms software from tools that assist decision-making to autonomous systems that deliver complete outcomes.