DevOps Articles
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Pros and Cons of Using AI Chatbots in Customer Service
Summary: This is a summary of an article originally published by the source. Read the full original article here →
In this article, look at some pros and cons of using AI chatbots in customer service, and see an infographic. Move over, Alexa and Siri. AI chatbots are doing more than setting alarms and turning off the lights. They have invaded the customer service space and are ruling it majestically.
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