DevOps Articles

Curated articles, resources, tips and trends from the DevOps World.

New generative AI features in Amazon Connect, including Amazon Q, facilitat

1 year ago aws.amazon.com
New generative AI features in Amazon Connect, including Amazon Q, facilitat

Summary: This is a summary of an article originally published by AWS DevOps Blog. Read the full original article here →

If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty.

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